EXPERTISE
Capital Preferred Credit LLC. (CPC) has a wide range of expertise and utilizes their parent company's resources to provide the best service to their clients. The graphic below illustrates the process of establishing a credit card program with CPC.
Capital Preferred Credit's expertise is enhanced by the backing and resources of CAPITAL Card Services, Inc. Below is a listing of those resources utilized by Capital Preferred Credit. Please click on the area you would like to learn more about:
Accounting
CAPITAL provides a full complement of daily accounting and settlement services. We provide accounting support to help our clients prepare their daily settlement journal entries, which include all bank card related entries as well as revenue, expense and suspense items.
Collections
Our Collections Department works to contact
and collect past due payments and over limit
amounts from cardholders.
Compliance
With CAPITAL’s assistance, our clients
benefit from our in-house compliance staff
that monitor various Visa® and MasterCard®
association rules, as well as state and federal
laws that impact the credit card industry.
Credit Services
Assessing creditworthiness is one of the most
critical tasks performed within the lending
process. We apply consistent, client-approved
credit policies to ensure the credit-granting
process maintains its integrity.
Customer Service
We strive to provide a high level of customer service
to our clients' cardholders. We offer live agent, Internet, and telephone based support to assist cardholders.
Financial Services
With our proprietary profitability modeling tool, ViPRSM, we are able to provide our clients with a clear financial picture of their portfolios' performance. We can also assist with building and assessing portfolio pro-formas.
Fraud Management
At CAPITAL, we work to minimize and
prevent potential losses from fraudulent or
unauthorized activity. Through our Fraud
Management controls, we work to prevent
and recover losses due to invalid transactions.
Marketing
We are available to assist you with account acquisition,
activation, stimulation, growth and
retention of your cardholder portfolios.
Portfolio Analytics and Risk
With our in-house team of analysts and statisticians, we are able to provide our clients with scorecard development and management, data mining and analytics, mail selection and product performance expertise.
Systems
Our Systems Department comprises four
specialized areas, each working to provide
efficiency and security to our clients and their
cardholders.
